课程内容

案例23客户喜欢砍价,如何沟通

案例23客户喜欢砍价,如何淘通

问题:巴基斯坦或是印度的爱砍价的客户,如何沟通?

回复思路:对付这种巴基斯坦或是印度的爱砍价的客户就要利用这种犀利的高情商话术 去撬动客户。

回复话术:

Dear Xxx,

Wish you have a nice day and everything goes well.

As per our communication, your patience is really impressive and helpful, I do believe you have the real order that made you so patient and negotiable.

It is also not my first time to deal with customers from our Brother country Pakistan, I know our brothers like negotiation very much.

As a small business girl, I don't know very much big business, but sure I know:

1. The most profitable business is always not the lower prices.

2. Too low prices bring not always higher profits but most of the time lost, as lower prices are always with reasons.

3. You have to spend a lot of time in some small orders, is time not precious? The main problem is: the a lot of time' still makes you worry about the quality very much.

4. Please do trust that a stable supplier is the biggest "profits'.

5. As a professional and responsible sales, sure I would not quote you the high price to push you away, actually my commission would not get more when we sell higher prices to you.

6. Please do trust if you leave me 1 cent more profits sure we would feedback you more in the future when you probably need help from our side.

7. But if you push the suppliers too much in the cost, sure when you need some other help they would feedback you the ignorance (Did you have the experience of these I mentioned?)

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