课程内容

案例50大客户不停降价比价

案例50大客户不停降价比价

问题:老师,这是我们的大客户,但是不停的让我们降价以及拿同行比价,如何不降价 拿下客户的订单,并且我们刚跟客户结束视频会议。

回复思路:通过比较行业的产品,以图文并茂的方式和好坏反馈,让客户印象深刻。

回复话术:

Dear Xxx,

We are so happy and honor to hear your gentle voice just minutes ago by video meeting. It seems like I wear a coat in winter and let me feel so warm, besides, thank you very much for your all patience and effort on this project, in fact, it's very difficult for us, why ? After all, it did spend almost a whole year to discuss this project since 9th, January.

Actually, as I mentioned on video meeting, we also had a meeting with all departments in our company yesterday, I am sorry but have to inform you that our material cost is increased 15% from our purchasing dept, and shipping cost is higher 8% even exchange rate is down as I mentioned before, and we will get an increased price inform from our financial dept, next month then inform our all another clients. Please kindly understand that the time is so limited for us.

Regarding price, we did has gave you our best one, please kindly understand that lower price has its accordingly reasons, after we double check that our quality and material suppliers again and again, I would like to send you some guide to understand our product * s quality more clearly and deeply, please also forward these advantage to your client. I believe that we can win this chance. How do you think ?


Our company


 


Good feedback

Sure a good business needs deep discussion and communication, as long as have any ability, we would do our best to grasp it.

Thousands of thank yous very much.

Yours sincerely,

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