问题：我这里有个要求定制儿童充气浴池的客户，我们初步判断是比较优质的客户，当 时客户带图来询价，我们有报过价格，最近两次的邮件回复得比较慢,客户语气比较生气，表 示我们回复慢，而且样品费贵，也没有按他要求进行成本拆分。请问如何回复比较妥当。就 是客户邮件里提到，说想知道这样报价的原因，比如材料，人工，会占多少？
Frankly speaking, as a sales person, we don't have right to get a detailed cost from our purchase dept, or another according dept. I am not sure how is your company rule, but it did beyond my commission or authority. Anyhow, I understand your purpose whether we can give you best best price, for sample order, it is really a good price, because I have offered it base on our MOQlOOpcs already, sure if you have any bulk quantities, I would like to apply from my manager. Please kindly understand my sincerity mood which want to do business cooperation with you as soon as possible.
Thank you very much.